Employee turnover and retention

Employee turnover can have a negative impact on an organisation’s performance. By understanding why staff leave an organisation, employers can devise initiatives that reduce turnover and increase employee retention.

This factsheet looks at turnover patterns in the UK and when turnover becomes problematic. It outlines how to measure turnover and the cost of losing employees. The factsheet also covers why people leave organisations and recommends practices to improve staff retention such as flexibility, fair treatment and employee wellbeing.

On this page

• What are employee turnover and retention?
• When does employee turnover become problematic?
• Measuring turnover and retention
• Why do people leave organisations?
• Further reading

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