Need to reach us? We want to make it easy for you to get the information you need, depending on your situation.
For PEBA contact information, please visit the PEBA contact page.
Our main address is:
Have questions about what your plan covers? Want to check the status of your claims? Log into My Health Toolkit ® to access information about your benefits. Once you log in, you also can send us a secure message if you still have questions.
The following contact information may also be helpful.
You can also contact us by mail. Please include the member's name, address and member ID. The address is:
BlueCross BlueShield of South Carolina
P.O. Box 100300
Columbia, SC 29202-3300
To request records from us, we need either:
Out-of-state subpoenas aren’t valid in South Carolina. Please contact the Richland County Clerk of Court or a local South Carolina attorney about getting a South Carolina subpoena for an out-of-state action. You can also use a HIPAA-compliant authorization form found on our website to request certain records.
Health records available in the normal course of business include:
We generally don’t have copies of medical records. Please request these directly from your provider.
Non-Discrimination Statement and Foreign Language Access
Copyright © > All rights reserved.
BlueCross BlueShield of South Carolina is an independent licensee of the Blue Cross and Blue Shield Association.
Non-Discrimination Statement and Foreign Language Access
Copyright © > All rights reserved.
Blue Cross and Blue Shield of South Carolina is an independent licensee of the Blue Cross Blue Shield Association.
Non-Discrimination Statement and Foreign Language Access
Copyright © > All rights reserved.
BlueCross BlueShield of South Carolina is an independent licensee of the Blue Cross Blue Shield Association.